So you’re considering designing a custom piece. Nice! Here’s what you can expect throughout the design process—including about how long it takes. (Hint: It might be longer than you think!)






Phase 1: Starting the Process
 

Phase 1: Starting the Process

Get in touch with us. We’ll respond within 48 hours. We may need to ask some questions to gather details about your design. Then, we’ll create a quote for you.



Phase 2: The Consultation
 

Phase 2: The Consultation

At this point, you’ll pay just $150 as a down payment. You’ll be paired up with your designer, who will help you through the rest of the process. Sometimes this can take up to two weeks because we limit the number of pieces each designer works on at one time, to ensure each person gets personal attention.



Phase 3: The Design Process
 

Phase 3: The Design Process

This is the fun part! You’ll receive the first images of your design. These will include life-like renderings as well as Computer Aided Designs (or CADs for short). CADs are technical design files that are used to translate the images of your piece into a blueprint for our artisans to build. You can make changes as needed and work with your designer to perfect your piece.



Phase 4: Artisan Approval
 

Phase 4: Artisan Approval

We pride ourselves on craftsmanship and quality. This step in the process is to ensure that your piece is structurally sound and will last for years—even generations. One of our artisan jewelers will inspect the CAD and approve it. This takes about 2-3 days.



Phase 5: The Final Cost
 

Phase 5: The Final Cost

We’ll send you the final cost of your designed piece. Once you have paid for your piece, we’ll hand it off to be created in our workshop.



Phase 6: Creation
 

Phase 6: Creation

Our artisan jewelers will cast, file, set and polish your ring. (Learn more about the process of creating a ring.) It takes about three weeks for your ring to be crafted, carefully packaged and sent to you.



Overall, the process of designing a piece from concept to completion can take eight weeks or even longer, depending on the number of changes that are made during Phase 3. It’s a good idea to begin the process well in advance of your planned proposal time—and if you’re thinking of popping the question during the holidays, it’s wise to allow extra time.



Ready to get started? Here’s how.

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